Email can be tricky, and sometimes you will find that a user is not receiving the invitation email you have sent them. This could be due to many reasons: it has been quarantined by their email server, caught in a spam filter, accidentally deleted, etc.
If you have a user who is not receiving their invitation, there is an easy way to get it to them. On the same Share dialog you invited them from originally, there is an Invited status button next to their email address or name.
Note: If a user is invited at the account level, you will need to go to the Share icon within any workspace to find the Invited status button with the manual link.
Click on the Invited status button and you are provided with an alternative method of providing the user with the invitation link.
You can then provide them the link via your own email by either copying and pasting the link or clicking the Email this Link button, which will open a new email in your default email client.
Note: If there is no Invited button present, then this user has accepted their invitation or they have an existing Onehub profile. Please have the user log in to access the content shared with them.