Administrators and Moderators can remove a user's access to a workspace, file, or folder. Use the workspace Share icon to remove workspace-level users or click the Permissions & Sharing icon on a folder/file to remove folder/file-level users. Remove a user's access using the role drop-down menu. Account administrators can remove account-level users and users with access to multiple workspaces from the Manage Users page.
Users can only be removed from the level they were originally invited from. For instance, if you invite someone to your workspace, they will also be listed in the folder/file-level Permissions & Sharing section, but can only be removed from the workspace Share section where you originally invited them.
Note: Removing a user's access does not delete the user from Onehub. Removing a user's access only removes them from accessing the workspaces, folders, files, or accounts you shared with them.
Removing Users from Workspaces, Folders, and Files
- Click the workspace Share icon, or the Permissions & Sharing icon for folder/file users, to view a list of users.
- Locate the user to remove, open the role drop-down menu, and select Remove.
- A prompt asks you to confirm removing the user. Click the OK button to confirm. This will immediately remove their access, even if they have not accepted their invitation yet.
Removing a Workspace User Example
Removing Account-Level Users
Account administrators can remove account-level users from the Manage Users page. This is also a great way to remove users who have access to multiple items on your account in one action.
Account owners cannot have their access revoked or changed. To remove the owner, you'll need to submit a request to transfer ownership. Once this is approved, the previous account owner can be removed.
- Click on your profile image in the top-right and select Manage Users.
- Select Account to view account-level users.
- Hover over the user and click the Remove User icon to delete an account-level user.