Cancel or Hibernate an Account

Canceling your Onehub Subscription

While we are sad to see you go, you can cancel your Onehub subscription at any time in the Account & Billing settings. Only Account Administrators can cancel an account.

When you cancel your account, your account will deactivate at the end of your current billing cycle. As it states on the cancellation page, all data in your workspaces will be securely deleted upon deactivation. Data deleted after deactivating cannot be restored by Onehub and should be downloaded and saved before canceling. 

Cancelling Your Account

1. From your Home Page or Workspace, click on your profile image in the top-right and select Account & Billing.                                                                                           
2. Click Cancel Account from the left side navigation menu. 
3. Click the Cancel Account button. You will have the chance to hibernate your account, or you can click the Cancel Anyway button to confirm your account cancellation.

Hibernating your account

For $5.00 a month, you can pause your Onehub subscription, keeping all of your data and permissions in place but temporarily inaccessible. When you need full access again, simply sign in and upgrade to any of our paid plans to reactivate your subscription.

The option to hibernate will appear after you click Cancel Account on the Cancel Account page.